Shipping & Sales Terms

RETURN AND REFUNDS

We want you to feel satisfied with your order! :) That's why you can return it for a full refund (within 14 days of your purchase) but the return shipping costs are on you.

Due to the nature of a small business, we ask you to carefully check the measurements and ask us any question you have, we'll answer back in less than 24 hours.

We ship our eco-friendly packages worldwide using PostNord Logistics with track & trace, and we charge a flat rate (not depending on the weight)

Sweden €6
Europe and the rest of the world from €12

EU SHIPPING & DELIVERY

Orders ship from Lund, Sweden within 1-3 days via PostNord with tracking number. As soon as your order is on the way, you will receive and email with the info.

Delivery times vary, depending on the destination. Orders within Sweden typically arrive 2-3 business days after the package has shipped. Within Europe, parcels are usually delivered 2–6 days after being handed in.

INTERNATIONAL ORDERS

For orders outside the EU, delivery time averages between 7-21 days. Customs and import taxes may apply and are the buyer's responsibility. So, it's important to familiarize yourself with your country’s customs fees before purchasing.

Olivias Garderob is not responsible for these charges or any delay in the package due to customs.

COVID-19

Due to current situation the transport of parcels may take longer than normal. And still there are some countries with restrictions in transport capacity throughout the world so please feel free to contact me if you live outside Europe to see the possibilities for shipping to your country.

LUNDABOR

Free pickup. Contact us to schedule ;)